It's that second "s" in services that makes all the difference. It means speed. It means solutions. Most of all it means support. That's what you get with a Cat® Customer Value Agreement (CVA). Our Services Commitment, exclusive with a CVA, means parts and expert technicians are readily available, with a second day response time for unplanned repairs. See the difference for yourself, and find out why with a Cat CVA, support isn't merely an option—it's built in.