​JLG remote analyzer reader diagnoses operational issues on equipment

JLG Industries introduced its new remote analyzer reader at the ARA Show. This tool allows service departments to remotely assess a machine's set-up to diagnose qualitative operational issues, check the on/off status of its connected technologies, or review its last 25 fault codes. 

This information is available in a single sheet summary format through the ClearSky portal for most JLG boom, scissor and telehandler models equipped with a CAN device. 

Before the introduction of the JLG RAR, this level and type of information required a technician to be next to a machine on a jobsite with a handheld analyzer. Depending on the diagnosis they may or may not have had the tools and equipment needed in their service van to make the required adjustment or repair.  With RAR, they can be more efficient in the use of their time before making a jobsite visit to ensure they arrive with the necessary materials to complete the work. 

With RAR, operators simply need to call one of the company's service technicians. The technician can then log into the ClearSky portal and enter the machine's serial number to retrieve a summary report to better understand the set-up and performance of the machine.